Privacy Policy

Last updated: 17 February 2026

1. Introduction

WebArt Design Pty Ltd ("we", "us", "our") operates the website webartdesign.com.au ("the Site"). We are committed to protecting your personal information and are guided by the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your information when you visit or interact with our Site.

2. Information We Collect

2.1 Information You Provide

When you submit our contact form, we collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Preferred contact method
  • Message content

2.2 Information Collected Automatically

When you visit our Site, we automatically collect certain information through analytics tools, including:

  • Pages visited and time spent on pages
  • Referring website or source
  • Browser type and version
  • Device type and screen resolution
  • General geographic location (country/region level)
  • Interactions with site features

3. How We Collect Information

3.1 Contact Form

When you submit our contact form, your information is processed through Formcarry, a third-party form handling service, and delivered to us so we can respond to your enquiry.

3.2 Analytics and Tracking

We use the following analytics services to understand how visitors use our Site:

  • Google Analytics – Collects anonymised website usage data including page views, session duration, and traffic sources. Google Analytics may use cookies. For more information, see Google's Privacy Policy.
  • Google Tag Manager – Manages the loading of analytics and marketing scripts on our Site. It does not collect personal information itself but facilitates other tools that may.
  • Fathom Analytics – A privacy-focused analytics service that does not use cookies and does not collect personal information. For more information, see Fathom's Privacy Policy.
  • Umami Analytics – A privacy-focused, open-source analytics service that does not use cookies and does not collect personally identifiable information. For more information, see Umami's Privacy Policy.
  • PostHog – Provides product analytics and event tracking. When you submit our contact form, PostHog records the submission event and may associate it with your email address to help us understand how enquiries are made. For more information, see PostHog's Privacy Policy.

4. Cookies and Local Storage

Our Site uses the following storage mechanisms:

  • Local storage – We store your theme preference (light or dark mode) in your browser's local storage. This is not shared with any server or third party.
  • Cookies set by third-party services – Some of our analytics providers (such as Google Analytics and PostHog) may set cookies in your browser to track usage across sessions. You can manage or disable cookies through your browser settings.

5. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To respond to your enquiries and contact form submissions
  • To understand how visitors use our Site so we can improve it
  • To analyse trends and site performance
  • To comply with applicable legal obligations

6. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We only share your information with the third-party service providers listed in Section 3 for the purpose of operating and improving our Site. These providers are contractually required to handle your data securely and only for the purposes we specify.

We may also disclose your information if required to do so by law or in response to a valid legal request.

7. Data Retention

We retain your personal information for as long as it is reasonably necessary to fulfil the purposes for which it was collected, including to respond to your enquiries, maintain business records, and comply with legal obligations. When your information is no longer needed, we will take reasonable steps to destroy or de-identify it.

8. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Under the Australian Privacy Act, you have the right to:

  • Access the personal information we hold about you
  • Request correction of any inaccurate or incomplete information
  • Request deletion of your personal information where it is no longer needed
  • Opt out of receiving communications from us
  • Lodge a complaint if you believe your privacy has been breached

To exercise any of these rights, please contact us using the details in Section 11.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies before providing any personal information.

11. Contact Us

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or want to make a complaint, please contact us:

  • Email: privacy@webartdesign.com.au
  • Phone: (08) 6185 1717
  • Address: Suite 21/2244 Albany Hwy, Gosnells WA 6110

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically to stay informed about how we protect your information.